WhatsApp Chatbot

Engage your patients timely and securely on WhatsApp

  • Automate appointment bookings, cancellations, and reschedules
  • Reduce missed appointments with WhatsApp followups/reminders
  • Enable patients to securely receive their medical records via Chatbots
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Connect Your Lead Sources


Connect Your Lead Sources

  • Prescription: Send prescription via bulk sms gateway to your patient
  • OPD Payment : Send OPD Payment details or receipt or payment confirmation via sms
  • Appointment: Book an online appointment, and send appointment confirmation via sms
  • Health Tips: Send Health Tips to your registered patient like what to do or not
  • Disease Awareness: Run disease awareness alert campaigns and make your patient aware of critical diseases
  • Payment Reminders: Send an SMS for the Payment Reminders to your patient or their care taker


Trigger leads to WhatsApp and convert them better

  • Design and Create a self-service chatbot with a few clicks and enable patients to book appointments on the go from WhatsApp
  • Manage cancellations, reschedule requests, and send upcoming appointment reminders to patients instantly
  • Create a knowledge base of frequently asked questions from patients and forward them to your support agents as needed
Trigger leads to WhatsApp and convert them better
Follow up and engage with your patients after discharge


Follow up and engage with your patients after discharge

SMSHUB's no-code visual builder empowers you to create automated customer engagement workflows. Use predefined templates and media to reach prospects and customers with the right message based on customer actions and events. Save time and improve your productivity.



Automate conversation workflows and serve customers 24x7

Engage your customers and prospects around the clock with our simple drag-and-drop chatbots. Automatically insert the catalogs into the conversation, and put your sales and customer support on autopilot.

24x7 conversation workflow
new lead to team


Automatically assign leads to the right reps on the go.

With our WhatsApp chatbots, you can qualify and assign the right leads to the right sales reps or queries to the right customer support agents based on parameters like location, function, timezone, and more.



Automate send post-diagnosis notes and suggestions

  • Patients have a lot on their minds prescriptions are easy to lose and instructions are easy to forget in such cases
  • After the diagnosis, or after their first appointment, automatically send all the information important to the patient via email, text message, or through the patient portal. This can include the prescriptions, the date for their next appointment, and more
Automate send post-diagnosis notes and suggestions
Run re-engagement campaigns for no-shows


Run re-engagement campaigns for no-shows

  • Patients might ignore minor conditions if the symptoms recede by the day of the appointment
  • Sometimes, the patients might fill out half the appointment form and leave
  • To minimize these drop-offs, you can run patient re-engagement campaigns through email, SMS, and even Google and Facebook remarketing campaigns via healthcare marketing automation


Educate patients of the next steps

  • Helping patients with the right information at the right time can enhance the patient experience, and improve patient retention
  • For instance, after the first appointment, the details of the next appointment date can be sent to the customer, along with tips to manage their conditions. This can be triggered automatically with pre-built automation workflows
Educate patients of the next steps

Convinced? Confused? Have Ideas?

Want to see how SMSHUB can Help Your Business Achieve the Next Phase of Growth?

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