Types of Interactive Voice Responses (IVR)?

The two types include Single-level IVR (only a voice greeting) and Multi-level IVR (a greeting followed by instructions to select the desired option to connect to a human).

What type of services offered by IVR service provider in Mumbai?

SMSINDIAHUB™ offer services like welcome messages, hold music, virtual numbers, call monitoring, recording and so on.

Can I customized IVR services?

Yes, you can customized like IVR flow/multi-level IVR, greeting messages, etc., as per your business requirements.

IVR Service Provider in Mumbai

IVR Service Provider in Mumbai – SMSINDIAHUB™ is the India’s top most IVR Service Provider in Mumbai deals into Single and Multi tier IVR Services in Mumbai city. We are 9 years old digital marketing and vas service provider company with 100% quality and up-time. IVR Service is the replacement of old EBPX system wherein operator was managing calls for different tasks like receive calls, transfer calls but now a days with help to cutting age technologies you can manage these all task without operator. Our Cloud based IVR system designed for managing different channels such as press 1 for sales, press 2 for support, you can also assigned agents for different different task on each channel. Our smart IVR system accept the keypad instruction preesed by the caller and transfer calls to right recipients. Any call which is landing on cloud based hosted IVR system can be recorded or mail. IVR owner may listen the recorded calls to improve the call quality.

How the Cloud based IVR Service Works?

Know how the Cloud based IVR Service Works? Below is sample flow chart; First caller will dial the virtual number and will listen the Welcome message followed by the channels like;

Welcome to smsindiahub, India's leading bulk sms service provider in India;

For sales dial 1
For Support dial 2
For Account dial 3
For Hot Offer dial 4
For Account Manager dial 5
For Service Team dial 6
For Cancellation dial 7
For Showrooms visit dial 8
For any other query dial 9

Type of IVR Services for Mumbai

Single Tier IVR
Multi Tier IVR

Features of Interactive voice response IVR Service Provider in Mumbai;

Virtual Number

Get the 10 digits Virtual mobile or landline Number with integrated IVR

Superior Voice

Get the Superior voice quality with us to reduce disputes to a minimum

CRM Integration

Take advantage of Free Web hook API Integration. Connect with your application or software.

Call Monitoring & Recording

Cloud based system will help you to manage call Call Monitoring & Recording

Regional Language

Connect to potential clients in a native language with with unicode sms service for regional languages.

Welcome Sound

Greet your customers with company anthem. Put Music on hold and improve brand image.

Voicemail

Recorded voice mail service for caller whose calls you missed.

Whitelist/Blacklist

System allows you to white-list or blacklist caller number anytime.

Why you need Cloud Based IVR System in Mumbai?

Cloud Based IVR System in Mumbai – Now a days hiring and managing manpower is not a cup of tea its uphill task but with the help of cutting age technology these problem can be fixed. SMSINDIAHUB bring you online hosted IVR Service which managed by service provider. You can easily manage calls, assign operator, record the call, set the channels, set the office hours and much more..

What is Multi Tier IVR Service?

Our multi-level IVR designed for corporate and enterprise wherein call will be connected with the system after that caller will be validated by the system and after the validation will go forward. Customer may choose the regional lanugage option such as Hindi ke liye 1 dabaye, dial 2 for english. To know more about multi tier IVR service please talk to our sales expert on +(91) 830 578 1001.